AUD display or crypto cannot remove the restriction
A card, wallet, coin or AUD conversion does not create eligibility. Do not use a test deposit, VPN or third-party payment to probe access; residence and ownership can be checked at withdrawal.
Australia · Use the password-reminder option below the FS sign-in window if you cannot remember your password. Check the registered inbox and spam folder. If recovery fails, contact support from that email; opening another account can create a duplicate-account problem.
18+ only. Bonus conditions and identity checks apply.
The current terms list Australian residents among prohibited jurisdictions. Australia also prohibits offering online casino services to people in Australia under the Interactive Gambling Act; this page is informational, not a route to play.
A card, wallet, coin or AUD conversion does not create eligibility. Do not use a test deposit, VPN or third-party payment to probe access; residence and ownership can be checked at withdrawal.
The operator can request identity, residential address, payment evidence and source of funds. False location, another person's method or a duplicate account can place both the account and balance at risk.
ACMA enforces Australia's interactive gambling rules. BetStop applies to licensed wagering rather than offshore casino play; for gambling harm, Gambling Help Online and state services provide local support.
Use the password-recovery option below the sign-in form and enter the email registered to your FS account. Check spam and use the newest recovery email. Do not create a second account when a reset fails: that does not restore your existing balance or verification.
If you no longer control that mailbox or the account is blocked, email support@fs.casino with your registered email, the error message and when it occurred. Ask for account recovery. Do not send passwords, one-time codes or full card details; submit identity documents only through a verified secure upload route.
You can email support@fs.casino even when you cannot access the account. Include the registered email, the error or request reference, its time and a concise description. Do not attach identity documents to the first message; ask for a secure submission route.
Prepare a readable identity document and evidence that the payment method belongs to you. Address, selfie or source-of-funds evidence may also be requested. Use the secure account upload instructions; never send passwords, one-time codes or a card security code.
Set an affordable loss limit and a time limit before starting. A bonus deadline is not a reason to spend more or chase a loss. Stop if gambling affects essential spending, sleep or relationships; use self-exclusion and independent support when needed.